Continuing Empathy: Your secret weapon in designing for the web
Empathy: Your secret weapon in designing for the web
Nathalie Nahai at UX Brighton 2013
Related reading
Books, research, ideas and people referenced in this talk.
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Books
- Webs of InfluenceNahai's book on the psychology of online persuasion, the through-line for empathy and influence on the web.
People
- Nathalie NahaiSpeaker site with further writing on behavioural science and digital persuasion.
Concepts
- EmpathyCore framing for designing with users' emotional and social context rather than features alone.
Papers and articles
- Psychology study guideNN/g overview of psychology topics that commonly show up in persuasion and web UX work.
